You will own the Company Health stream: protecting and growing the health of existing markets while scaling the business by maximising customer retention and long-term customer success.
Your work sits at the intersection of Product, Engineering, Design, Data, Customer Success, and Sales, with a clear mission: make Coverflex indispensable for companies after they sign
through better admin workflows, clearer value realisation, proactive retention levers, and scalable market completeness patterns.
After 6 months, you will have a deep understanding of our customers, their lifecycle, and the key drivers of client health, satisfaction, and retention in our core markets.
A strong feedback loop (customers + internal signals + data) that consistently drives prioritisation.
A clear Company Health strategy and prioritised roadmap, aligned with measurable outcomes.
Shipped improvements that move leading indicators of retention (activation/adoption/time-to-value, admin satisfaction, product usage, preventable churn reasons, etc.).
Contributed to raising the bar for product thinking and collaboration within the team, helping foster a culture of ownership, transparency, and continuous improvement.

Proven experience as a Product Manager in high-growth startups or scale-ups, owning problems end-to-end (from discovery to outcomes)
Strong discovery and problem-framing skills, and comfortable operating in ambiguity
Proven ability to define strategy, align stakeholders, and ship iteratively with measurable outcomes
Strong analytical skills, with the ability to gather and interpret data to inform product decisions
Strong async/remote collaboration habits: clear written communication, disciplined documentation, and consistent rituals
Experience in B2B SaaS environments (or similarly complex workflows)
Fintech / Payments experience or other regulated domains *Nice-to-have
Experience working across multiple geographies and compliance requirements *Nice-to-have
Familiarity with retention levers across the lifecycle (renewals, churn prevention, value realisation, product-led enablement) *Nice-to-have

Competitive and flexible compensation, including our own Coverflex card and stock options to really own our success.
A MacBook and a €500 onboarding budget to help you set up an effective workstation during your first months.
A €2,000 yearly budget to invest in your professional development, work tools, equipment, and remote work enablement.
Health Insurance plans, with the option to add family members and update conditions (*depending on country).
25 day paid vacation days + 3 caring days per year to work on side projects that support causes with a positive impact on our society.
2 additional paid weeks on top of the legal maximum Parental Leave.
Your birthday + kids’ birthday off.

Senior Product Manager

Key skills