Salesforce Administrator

Role Overview

• Oversee the full user lifecycle, including provisioning, deactivation, assignment of roles/profiles, and permission sets.
• Design and maintain the role hierarchy, profiles, permission sets, and sharing rules.
• Perform regular user access reviews and audits.
• Implement and uphold a least privilege access model.
• Establish a role hierarchy that aligns with the organizational structure.
• Manage record-level visibility using Organization-Wide Defaults (OWD), role hierarchy, and sharing rules.
• Ensure sensitive information is protected and only accessible to authorized users.
• Ensure adherence to SOC and SOX controls.
• Monitor and enforce data security policies, including field-level security and object access.
• Support both internal and external audits by providing necessary documentation and evidence.
• Maintain audit trails, conduct login monitoring, and perform security health checks.
• Implement IP restrictions, Multi-Factor Authentication (MFA) policies, and session security configurations.
• Track and optimize Salesforce governor limits.
• Collaborate with development teams to deliver scalable and compliant solutions.
• Manage change management and release processes across sandbox, deployment, and version control environments.
• Create basic automations using Flows and Process Builder.
• Utilize Python scripting for reporting, automation, or system integrations.
• Provide support for integrations with external systems, including AWS-based services.
• Prepare reports and dashboards focusing on user activity, access patterns, and compliance metrics.
• Monitor system performance and usage statistics.
• Identify potential risks proactively and implement mitigation strategies.

Requirements

• 3-8 years of overall experience
• 3+ years of relevant experience
• Bachelor’s degree in Computer Science, Information Systems, or a related discipline.
• Strong expertise in User management including profiles, roles, and permission sets.
• Salesforce security frameworks.
• Understanding of governor limits and platform constraints.
• Experience supporting SOC and SOX audits and compliance initiatives.
• Familiarity with Salesforce setup, reporting, and dashboard capabilities.
• Experience in regulated industries such as Finance or Healthcare (preferred).
• Hands-on knowledge of AWS services at a foundational level (preferred).
• Basic proficiency in Python scripting (preferred).

Tech Stack

• AWS
• Python