Analyse & Advise Identify inefficiencies across our GTM and marketing ops workflows and recommend data-driven improvements
Build & Automate Develop lightweight and heavy automations and integrations using Python, APIs, and automation tools (Matomo, Zapier, Pipedream, etc) to reduce manual effort and improve data flows
Own CRM Quality Work within Salesforce to manage data integrity, build workflows, and support the broader revenue and marketing teams
Bridge the Gap Act as the connective tissue between technical engineers and non-technical marketing or commercial stakeholders, confidently translating in both directions
Leverage AI Tooling Use LLM-powered tools (including Claude Code and agentic workflows) to accelerate analysis, automate tasks, and explore new capabilities
Evaluate & Adopt Continuously assess new tools and technologies, with a genuine appetite for improving our tech stack.
Collaborate & Communicate Contribute actively in cross-functional projects, producing clear documentation, presentations, and recommendations for varied audiences

Proficiency in Python for data manipulation, scripting, and light automation
Strong SQL skills for querying and analysing data across relational databases
Hands-on experience with Salesforce or equivalent CRM platforms
Comfortable working with REST APIs (authentication, pagination, data ingestion)
Experience with automation platforms such as Matomo, Zapier, Pipedream, etc
Exposure to LLMs and AI tooling, prompt engineering, agentic workflows, or tools like Claude Code is a strong plus
Excellent verbal and written communication skills, able to adapt your style for technical and non-technical audiences alike
Strong interest in marketing, business, or partnerships
Demonstrated ability to learn quickly and adapt in a fast-moving environment
Curious and self-directed, you actively seek out better ways of doing things
Comfortable with ambiguity and able to define structure where little exists
A natural collaborator who thrives in cross-functional team environments
Detail-oriented without losing sight of the bigger commercial picture

Subsidised healthcare, dental, employee assistance programme (EAP) and more.
Pension contribution up to 6%(Irish based only)
A dedicated in-house L&D department, with access to workshops, online learning and resources to help you excel in your career development.
Company laptop, generous annual leave and flexible working arrangements.
Our very own Tramway Team, which drives community and morale-boosting events for employees to participate in.
Annual company get-togethers, charity days, and monthly wellbeing talks.
Wellness subsidy issued to all employees of €1000 per year

Technical Business Analyst

Key skills