Senior Solution Engineer

Cenosco is an Asset Integrity Management software company focused on safeguarding integrity, reliability, and safety in asset-heavy industries. They are seeking a Senior Solution Engineer to bridge the gap between business needs and technical solutions, working closely with sales, product, engineering, and customer success teams to address customer challenges and improve product offerings.

Responsibilities:

• You support Account Executives during a Sales process to discover and translate a customer's technical priorities and problem statements into high impact use cases leveraging Cenosco IMS
• Meet with prospective customers during Sales Discovery calls
• Conduct platform demos
• Understand Customers’ requirements/expectations and break down their (often complex) challenges
• Map out how our platform can be adapted to address the customer’s requirements/expectations
• Collaborate with partners and customers to design and build solutions in Cenosco IMS
• You will design and scope proof-of-value projects which demonstrate the value Cenosco IMS delivers for the customer within a short amount of time
• You will also communicate the value opportunity of a full implementation and the corresponding strategic roadmap
• You will create re-usable collateral (e.g. product demos, case studies), best practices & tools to help scale your knowledge and expertise across the solution engineering function
• You will work with product management to translate your knowledge of customer problems into product insights to shape Cenosco IMS product roadmap
• Work with Product & Engineering teams to bring significant product improvements
• You lead the creation of new use cases and implement them on the platform to assess product-solution fit
• You provide feedback to our product team and share results of your discovery with go to market functions

Requirements:

• 7-10 years of experience working within Enterprise / 'high touch' Solution Engineering, as a technical Solution Engineer / technical Consultant in a B2B SaaS company
• Proven experience with facilitating proof-of-value workshops, provide consulting services as well as deliver training, both for tooling and methodology
• Technical expertise: You have a general understanding of AIM (Asset Integrity Management) software in asset intensive industries such as Oil & Gas, Chemicals, Manufacturing
• Business domain expertise: Domain expertise in the asset integrity market is a major plus particularly in Asset Reliability and Asset Safety
• A good sense of humor and strong communication skills, capable of working with the support, implementation and development team and clients
• Ability to identify customer ‘pain' and build solutions that creates a win-win for our customers (solving pain) & Cenosco (maximizing ARR)
• Strong writing and documentation skills to build and maintain the technical sales knowledge