Operations Specialist – Inventory, Listings, Account Operations

Role Overview

• Support the Brand Operations Manager in monitoring inventory levels to help maintain optimal weeks of cover and prevent stockouts or overstock**
• Assist with replenishment planning based on sales velocity, seasonality, and forecast guidance from the Brand Operations Manager**
• Monitor aged inventory and support actions to reduce long-term storage fees**
• Coordinate with supply chain and warehouse teams to help ensure timely inbound shipments
• Support listing optimization including titles, bullet points, backend search terms, and A+ content using Helium 10, Data Dive, and other keyword research tools**
• Conduct keyword research based on search volume, ranking difficulty, and competitor gaps**
• Assist with ASIN-level analysis to identify opportunities to improve traffic and conversion**
• Support testing and refinement of listings to improve organic ranking, CTR, and CVR**
• Help ensure keyword distribution across listings follows SEO best practices and avoids duplication**
• Support creative requests, and A/B testing initiatives for listing content, images, and other conversion focused elements**
• Monitor keyword ranking and search term performance and share findings with the Brand Operations Manager
• Support day-to-day Seller Central operations including listings, inventory, and account monitoring**
• Help resolve listing suppressions, stranded inventory, and catalog issues**
• Handle and escalate Seller Central cases for operational and compliance-related issues as needed**
• Monitor Buy Box status and external pricing to identify issues that may affect sales performance or Buy Box ownership**
• Monitor customer reviews and ratings and flag recurring feedback themes that may require action
• Support audits of FBA shipments, fees, and discrepancies**
• File and track Amazon reimbursement claims for lost, damaged, or missing inventory**
• Monitor inbound shipments and help investigate receiving issues
• Support analysis of ASIN-level performance including sales trends, sessions, conversion rate, contribution margin, and inventory flow**
• Prepare daily, weekly, and monthly reports to identify performance gaps and opportunities**
• Provide actionable operational insights to support listing and inventory performance
• Monitor competitor listings, pricing, and keyword strategies using tools like Helium 10 and Keepa**
• Track Best Seller Rank and category trends**
• Identify market gaps and share recommendations with the Brand Operations Manager to improve listing positioning
• Work closely with the Brand Operations Manager, marketing, creative, and supply chain teams**
• Support product launches, listing updates, and international expansion efforts**
• Coordinate with design teams for A+ content and image optimization needs

Requirements

• Minimum 3+ years experience supporting Amazon Seller Central operations**
• Strong background in listing optimization and keyword research**
• Hands-on experience with Helium 10, Data Dive, Keepa, or similar tools**
• Solid understanding of Amazon SEO, ranking factors, and content optimization**
• Experience in inventory planning and FBA operations**
• Strong analytical and problem-solving skills**
• Advanced Excel or Google Sheets proficiency

Preferred Skills

• Knowledge of A+ Content optimization and conversion improvement strategies**
• Familiarity with product launches and ranking support strategies**
• Experience monitoring Buy Box, pricing, reviews, and reimbursement claims within Seller Central**

Benefits

•     Competitive global monthly compensation range aligned to market data
  

• Access to a $200k+ perk marketplace with instant discounts on 150+ services
• Access up to 50% of approved earnings before payday (no credit checks or fees)
• On-time, in-currency pay