About this role
Role Overview
- Assess members health and safety needs to identify their strengths, interests, and preferences to develop a comprehensive Member Care Plan (MCP).
- Coordinate with a Field Care Nurse to provide services that address members' health and safety needs, ensuring the team provides support in the least restrictive environment following the MCP.
- Conduct face-to-face social assessments with members upon enrollment and at minimum, every six months, typically at the member's residence.
- Conduct quarterly in-person visits and maintain monthly contact with members by phone.
- Arrange support services for members, including those related to social integration, community resources, employment, housing, and other non-medical needs.
- Ensure cost-effective service delivery.
- Evaluate risk factors and provide education to members.
- Maintain accurate documentation including case notes, service authorizations, and updates to the MCP.
Requirements
- A Bachelor's degree in human services or a related field is required, with at least 1 year of experience serving frail elders or adults with intellectual, developmental, or physical disabilities.
- Alternatively, a Bachelor's degree in another field with at least 3 years of such experience is also acceptable.
- Reside within 45 mins or less of the assigned coverage area
- Case Management experience
- Experience with electronic case note documentation
- Knowledge of community health and social service agencies and additional community resources
Benefits
- Humana provides medical, dental and vision benefits
- 401(k) retirement savings plan
- time off (including paid time off, company and personal holidays, volunteer time off, paid parental and caregiver leave)
- short-term and long-term disability
- life insurance