Key skills
SaaSSalesforceCustomer SuccessSales
About this role
Role Overview
- Creating and updating Quotes in Salesforce CPQ according to the Revenue and Customer Success Approval Matrix.
- Processing requests via email and Salesforce queues to update language, formatting and/or Order details on an Order Form within SLAs.
- Coordinating with Finance or Legal to approve non-standard requests and then set up CPQ and Salesforce accordingly in order to execute.
- Reviewing, compiling and sending clean copies of contracts for signature via DocuSign.
Requirements
- 2+ years in a sales support, contracting, or deal desk role
- Experience with Salesforce and SaaS accounting principles
Benefits
- Paid Philippine Regular holidays + 1 additional Payscale holiday (Global Mental Health Day)
- 15 paid days of additional leave, credited up front upon regularization and refreshed annually. Unused leave are monetized.
- HMO Coverage +1 dependent
- Fixed work schedule, Monday through Friday 10pm-7am Manila