Associate Customer Service Representative

Role Overview

• Handle customer inquiries by telephone, email, or in-person
• Troubleshoot and resolve customer complaints
• Maintain accurate records, including timekeeping records
• Attend required training classes

Requirements

• High School Diploma or GED
• 6 months of customer service experience
• Knowledge of principles and processes for providing customer service
• Ability to handle many tasks simultaneously
• Strong written and verbal communication skills

Benefits

• Health insurance
• Retirement plans
• Paid time off
• Flexible work arrangements
• Professional development