Operational Risk Manager, Business Continuity

Role Overview

• Oversee the Enterprise Business Continuity Management (BCM) Program, including policies, standards, and governance.
• Drive implementation and usage of platform for Business Continuity Management.
• Provide independent risk oversight and effective challenge of business continuity strategies, plans, and assumptions.
• Ensure Business Impact Analyses (BIAs), recovery strategies, and critical dependencies are maintained and aligned to enterprise standards.
• Own Safety program for Genworth.
• Design and coordinate enterprise-wide business continuity testing and exercises, including tabletop and scenario-based events.
• Review test outcomes, identify gaps, and monitor remediation activities to closure.
• Partner with Crisis Management, IT Disaster Recovery, Cyber Resilience, and Third-Party Risk teams to ensure integrated preparedness.
• Drive debriefs post incidents and exercises conducted.
• Identify, assess, and monitor business continuity-related operational risks, including single points of failure and concentration risks.
• Support scenario analysis, operational resilience initiatives, and continuity risk reporting (Metrics).
• Manage related issues, action plans, and risk acceptances in alignment with Genworth’s governance framework.
• Ensure the BCM Program meets applicable regulatory, audit, and internal risk requirements.
• Serve as a subject-matter expert for audits, exams, and risk committee reporting.
• Provide advisory support to business leaders to strengthen continuity planning and execution.
• Communication and reporting to all levels of the business.

Requirements

• Bachelor’s degree in risk management or related field desired.
• Professional certifications such as CBCP, CRISC, ARM, or similar are a plus.
• 5–8 years of experience in Operational Risk, Business Continuity, Resilience, or related risk/control functions.
• Hands-on experience supporting or overseeing Business Continuity or Operational Resilience programs, preferably within financial services or insurance.
• Fusion (Business Continuity Platform) experience preferred.
• Strong understanding of Business Continuity, BIAs, crisis management, and operational risk principles.
• Ability to provide credible challenge and influence outcomes without direct authority.
• Excellent analytical, communication, and documentation skills.
• Strong relationship-building skills across business, technology, and risk partners.
• Ability to use AI to enhance BCM program.

Benefits

• Competitive Compensation & Total Rewards Incentives
• Comprehensive Healthcare Coverage
• Multiple 401(k) Savings Plan Options
• Auto Enrollment in Employer-Directed Retirement Account Feature (100% employer-funded!)
• Generous Paid Time Off – Including 12 Paid Holidays, Volunteer Time Off and Paid Family Leave
• Disability, Life, and Long Term Care Insurance
• Tuition Reimbursement, Student Loan Repayment and Training & Certification Support
• Wellness support including gym membership reimbursement and Employee Assistance Program resources (work/life support, financial & legal management)
• Caregiver and Mental Health Support Services