Senior Consultant, Restoration and Remediation

Role Overview

• Perform a variety of restoration and recovery efforts while working closely with the Director of Restoration, Restoration team members, and the Digital Forensic and Incident Response team.
• Play a critical role in post-incident recovery, working alongside the DFIR team to restore systems and secure infrastructures after cyber incidents.
• Actively share knowledge with team members cultivating a culture of continuous learning, and staying up to date on industry trends, emerging threats, and best practices.
• Build strong professional relationships and serve as a trusted advisor during client-facing incident response engagements, contributing your advanced knowledge and expertise to post-incident recovery efforts.
• Work closely with the DFIR team to assess and determine the scope and impact of cyber incidents.
• Utilize experience with Active Directory, Group Policy Objects, ADSI, Windows Security, replication, Azure Active Directory Connect, and other relevant technologies to restore compromised systems.
• Script and automate recovery processes using PowerShell and Windows command line tools.
• Leverage experience in hypervisor technologies such as VMware, Hyper-V, Citrix XenServer, and Nutanix Acropolis to restore virtualized environments.
• Work with various server hardware platforms including HP, Dell, Nutanix, and Cisco UCS.
• Utilize experience with storage vendors such as Dell EMC, NetApp, HP/Nimble, and Pure Storage to recover data and systems.
• Implement backup solutions such as Veeam, Backup Exec, Unitrends, and Zerto to ensure data recovery.
• Manage desktop operating systems and deployments, including Windows 7/8/10/11.
• Oversee enterprise messaging systems, including Exchange and M365.
• Handle server-based computing environments, including Citrix and Terminal Services.
• Leverage networking knowledge, including core switches, wireless access points, firewalls, and VPN configurations.
• Implement two-factor and multi-factor authentication services such as Okta, DUO, Microsoft Authentication, Ping, RSA, and others.
• Collaborate with internal teams, external partners, and clients to refine and document all restoration and recovery efforts, maintaining a clear and organized record of actions taken, lessons learned, and best practices.
• Provide after-hours (on-call/weekend rotational) support as required to address critical incidents and maintain continuous coverage.

Requirements

• Bachelor’s degree in information technology, computer science, related degree, or equivalent former professional experience as an IT Engineer, Systems Administrator, Cybersecurity Consultant, or related position.
• Previous DFIR and restoration experience in a consulting firm.
• Professionally skilled in the deployment and management of IT infrastructure, including Microsoft Exchange, M365, Microsoft Windows Server operating systems, and workstations.
• Expertise in various operating systems (Windows, Linux, MacOS) and their security features.
• Familiarity with cloud services.
• Experience in network administration.
• Experience configuring firewalls, VPN’s, Active Directory, Exchange, Group Policy.
• Skilled at problem-solving and exhibits a high-level of attention to detail.
• Can effectively under pressure while maintaining professional composure.
• Excellent communication skills, both written and verbal, can explain technical concepts to non-technical audiences.
• Strong interpersonal skills, a team player mentality, and a client-centric mindset.
• Exceptional organizational skills and the ability to manage multiple competing priorities.

Tech Stack

• Azure
• Citrix
• Cloud
• Cyber Security
• Firewalls
• Linux
• MacOS
• VMware

Benefits

• Competitive compensation plan and total rewards package for team members
• Remote workforce
• Generous paid time off plan and floating holidays
• Paid parental leave
• Employer paid premiums for both team members and their dependents for medical, dental, and vision
• Comprehensive health, vision, dental, 401K matching program, disability, Flexible Spending Accounts (FSA), Health Savings Account (HSA), Life and AD&D benefits.
• Professional development and career advancement opportunities
• We prioritize employee growth and development through a robust performance management platform to provide ongoing coaching, clear feedback, recognition, and opportunities for career growth.