Customer Service Benefits Consultant

AO Globe Life is expanding and hiring professionals to serve credit union members who are seeking guidance on available benefit programs. This fully remote opportunity offers flexibility and professional development while helping individuals and families understand coverage options that support their financial security.

Responsibilities:

• Conduct scheduled virtual consultations with credit union members through Zoom
• Assess client needs and explain available benefit options clearly and professionally
• Guide individuals and families through the enrollment and onboarding process
• Maintain accurate digital documentation and ensure compliance standards are met
• Provide responsive follow-up communication and ongoing client support
• Participate in team training sessions, mentorship programs, and professional development

Requirements:

• Authorized to work in the United States
• Reliable high-speed internet connection
• Windows-based laptop or desktop computer with webcam capability
• Experience in customer service, client advising, or sales is helpful but not required