Key skills
Communication
About this role
Role Overview
- Seek a highly organized and professional Community Management Virtual Assistant to support a Community Manager in the Property Management / HOA sector
- Directly manage a portfolio of accounts
- Communicate directly with Boards of Directors
- Produce work orders/service requests subject to policy
- Collect and process ARC requests where applicable
- Coordinate access for service providers as required to complete service requests
- Send invoices to Accounts Payable
- Monitor and process clubhouse reservations
- Assist with special projects as requested by the Regional Vice President or Regional Director
- Draft, proof and send communications to the boards and communities, including Issue Eblasts through software
- Prepare for Board meetings and Annual Meetings
- Track and organize meeting proxies and ballots
- Schedule and set-up conference room meetings
- Maintain community contacts for Associations
- Build and maintain productive relationships with other departments within the company
- Monitor and respond to email correspondence for personal and regional inboxes
Requirements
- Professional and courteous
- Strong organizational skills and attention to detail
- Strong administrative skills
- Able to prioritize tasks and follow through
- Ability to troubleshoot problems
- Team player
- Proficient using all business-related software programs and hardware equipment
- Ability to learn new software platforms
- Ability to negotiate and mediate
- Ability to read and understand association governing documents
- Excellent customer service skills
- Excellent oral and written communication skills
Benefits
- Competitive rates
- Weekly payments
- Various open roles are available
- Free training and upskilling
- Constant support and guidance
- A vibrant community always ready to support you
- And more!