Build and manage an active pipeline of employer relationships within assigned communities, driving recognition of the ACT WorkKeys NCRC and adoption of WorkKeys workforce tools
Establish working relationships with chambers of commerce and economic development organizations to position WRC certification as a workforce and talent attraction asset
Own a portfolio of WRC communities, tracking progress, identifying advancement opportunities, and driving the actions needed to move communities forward in the program
Drive expansion of WorkKeys curriculum licenses, assessments, and credentials within your portfolio and coordinate with ACT Sales on contract execution
Connect communities to federal and state workforce funding streams to sustain their investment in workforce development
Facilitate introductions and partnerships across employers, training providers, workforce boards, and education partners
Maintain CRM pipeline records and provide regular reporting on employer acquisition, community progression, and product expansion

5+ years in account management, business development, or economic development with demonstrated growth outcomes
Experience managing a portfolio of accounts or community/government partnerships
Track record selling or positioning workforce, education, or credentialing solutions to employers or workforce organizations
CRM proficiency and strong pipeline management habits
Excellent presentation and communication skills across internal and external audiences at all organizational levels
Willingness to travel 30-50% within assigned region
Bachelor's degree in Business, Marketing, Economic Development, Workforce Development or a related field of study, or an equivalent combination of education and experience from which comparable knowledge and abilities can be acquired.

Senior Community Development Manager

Key skills