Senior Systems Analyst, Retail

Role Overview

• Be the IT owner for the technology domains that support and enable retail, including store operations, inventory and logistics.
• Participate in the implementation of solutions such as ERP, TMS, WMS, as well as exchange and voucher systems, involving commercial technologies or in-house developments, ensuring integration between platforms and legacy systems.
• Support our teams of consultants, partners and development teams.
• Important to have knowledge of brick-and-mortar stores and e-commerce so you can assist with integration between systems.
• Encourage the exploration and adoption of new technological solutions for these domains, contributing to efficient, flexible and innovative processes and solutions;
• Work together with stakeholders to translate functional requirements into technical requirements;
• Guide architecture and system design decisions, ensuring solutions are scalable, secure and efficient;
• Support development plans, ensuring delivery on time and within scope;
• Monitor the operations of software factories and technology partners, evaluate solutions and monitor performance.
• Support the transformation of functional requirements into technical requirements, ensuring clarity, traceability and alignment with business needs.
• Analyze and specify integrations between systems, including REST APIs, messaging, events, synchronous and asynchronous communication, ensuring interoperability standards.
• Collaborate with internal teams and partners to define data models, API contracts, authentication/authorization policies and integration best practices.
• Monitor the development of solutions, ensuring quality, security, scalability, availability and performance, aligned with the area's architecture standards.
• Contribute to analyses involving infrastructure and operations, such as system behavior, integrations, resource consumption, queues, APIs, databases, and diagnose technical problems and propose solutions.
• Prepare and track development plans and delivery schedules, ensuring execution within agreed timelines and budget.
• Support software factories, technology partners and internal teams, ensuring clear communication, technical alignment and strong delivery performance.
• Knowledge of POS (Point of Sale) systems, payment methods and in-store customer journeys.

Requirements

• Desirable: completed Bachelor's degree and/or postgraduate degree in Computer Engineering, Computer Science, Production Engineering or related fields;
• Experience in software development, preferably in the retail sector;
• Experience with integrations and communication between systems, including REST APIs, messaging, events, authentication and integration patterns.
• Strong technical background in the design and implementation of supply chain tools (WMS, TMS, OMS, ERP);
• Knowledge of major supply chain solutions in the market, such as SAP, Oracle, Linx Omni, among others;
• Experience with iterative project management methodologies such as Agile and Scrum;
• Basic knowledge of infrastructure, development environments, basic CI/CD pipelines, logging, monitoring and troubleshooting of technical issues.
• Curious mindset;
• Inquisitive, adaptable, experimental, empathetic and collaborative;
• Open to new and different approaches;
• Proactive and courageous;
• Engaged with results, the customer and society.

Tech Stack

• ERP
• Oracle

Benefits

• Choose the ideal benefit for you and your dependents via a digital platform with several categories such as Gym, Meal Voucher (VR), Food Allowance (VA), Pharmacy Assistance, Health Insurance, Dental and Life Insurance;
• Company mobile phone. Yes, a brand-new smartphone for you!
• Unlimited voice and data plan! Yes, unlimited! On the best mobile network, even faster with Vivo 5G!
• An exclusive offer from Vivo, with a special discount on landline, broadband, TV and apps;
• Eligible to receive an annual bonus or PPR (profit sharing);
• Plan your future through the Private Pension plan;
• Have children? You are eligible for a subsidy to help with school, daycare or nanny expenses;
• Work in an environment that respects your personality, style of dress and way of being and allows you to be authentic. #VemdeVocê
• Work remotely up to 2 times per week. #Mobility
• Flexible working hours;
• Enjoy a day off to celebrate your birthday (Day off);
• Participate in one of the largest corporate volunteering programs so you can make a difference in the world;
• Benefit from our Educational Development Program that offers partnerships with educational institutions at a discount; certifications and online courses.
• Boost your career through our Internal Recruitment Program, in Brazil or abroad — we are present in more than 17 countries! #VivoMinhaCarreira
• Access a range of initiatives to improve your physical, emotional and social health! We have #VivoBemEstar, which encourages our team to adopt healthy habits and improve quality of life! Services available to employees include consultations with nutritionists, psychologists, social workers, telemedicine, and more!
• All our vacancies are open to people with disabilities and/or rehabilitated individuals. We have a culture that values diversity, differences and people's potential!