Virtual Sales Representative

Role Overview

• Develop a sound understanding of the relevant product to facilitate detailed discussions with medical professionals.
• Facilitate account management skills (account planning, field resource coordination; close, support customer education and promotion needs, reporting).
• Demonstrate effectiveness working independently and in team environments.
• Establish phone presence; commanding & disarming, ability to create rapport, network, build, and maintain productive business relationships.
• Adhere to therapeutic areas and channels of business and adapt to organizational change.
• Identify, prioritize and drive opportunities to create access, policy, programs and processes that drive product demand.
• Engage targeted healthcare professionals in in-depth informational/promotional communications in accordance with policies and procedures set by the client.
• Verify and complete required data entry including details of the target’s responses, notes and any follow through actions in accordance with policies and procedures set by the client.
• Maintain call productivity and metrics, which are required by Inizio and the client.
• Manage daily sales call activity to optimize time and maximize the achievement of sales and market share objectives.
• Listen and respond appropriately to customer needs and questions, thereby ensuring acceptance of, or agreement with a “call plan” objective.
• Maintain the required product expertise including competitive product knowledge.
• Demonstrate thorough knowledge of the Client’s products and ensure clear, concise and accurate communication of product information with target audiences using proper medical terminology.
• Effectively and timely communicate with the Virtual Sales Manager, Field Sales Managers, and Field Sales Representatives (as appropriate) on project’s progress.
• Must safeguard patient privacy and confidentiality by following the guidelines set forth in the Privacy and Security Rules of the Health Insurance Portability and Accountability Act (HIPAA).

Requirements

• Bachelor’s degree
• 1-2+ years of sales experience (Pharma, B2B)
• Strong interpersonal, communication, and relationship building skills
• Previous virtual/contact center sales experience is required
• Self driven and motivated
• Strong Technical acumen and negotiation skills
• Energetic and dynamic individual
• Excellent relationship building skills
• Excellent oral and written communication skills
• Documented track record of sales success.
• Excellent organization skills and detail oriented

Benefits

• Competitive compensation
• Excellent Benefits – accrued time off, medical, dental, vision, 401k, disability & life insurance, paid maternity and paternity leave benefits
• employee discounts/promotions
• Recognition programs, contests, and company-wide awards
• Exceptional, collaborative culture
• Best Places to Work in BioPharma (2022, 2023, & 2024)
• Certified Great Place to Work (2022, 2023, 2025)