Account Manager, GMP

Role Overview

• Be the primary account lead for a portfolio of GMP clients, managing relationships and ensuring platform adoption.
• Guide clients through onboarding, implementation, and best practices for maximizing GMP capabilities.
• Collaborate with cross-functional teams, including Sales, Technical Support, and Product, to deliver a seamless client experience.
• Educate clients on new features, tools, and strategies to enhance their digital marketing performance.
• Monitor account performance, troubleshoot issues, and proactively address client needs.
• Support renewal and expansion efforts by identifying growth opportunities and ensuring continued client engagement.

Requirements

• 4 Years of experience in Partnerships, Growth or similar role.
• Experienced in client Relationship Management
• Understanding of ad tech, analytics, and digital marketing strategies.
• Experience managing multiple accounts and coordinate with internal partners.
• Ability to analyze data and provide actionable insights for optimization.
• Strong verbal and written communication skills for presenting solutions.
• Proactive approach to addressing client challenges.

Benefits

• You'll be eligible to join our discretionary annual bonus scheme and 401k retirement plan.
• Have peace of mind with our healthcare, vision and dental insurance, plus short and long-term disability and life cover.
• Work remotely for up to 60% of your days and shape your day between 8am. and 6:30pm with flexible working hours.
• Accumulate one paid day each month (2 hours per week) for self-development and access to Jellyfish Learn.
• Enjoy 14 weeks of paid leave for primary caregivers and 4 weeks of paid leave for secondary caregivers.