Identifies, manages, and drives key process and infrastructure improvements.
Responsible for successful and on-time delivery of initiatives.
Represents the business line in key initiatives with Finance, Operations, IT, HR, and other project partners.
Drives or participates in the design of project scope, project plan, work assignments, target dates, etc.
Develop skills of the team focused on core project management concepts, process improvement tools, and overall business knowledge.
Ensure proper resources and tools are available for project tasks.
Actively manage scope throughout the project lifecycle.
Develop detailed project plans and timelines.
Monitor issues within projects and assist in resolving conflicts.
Assume additional responsibilities as assigned.

Bachelor’s degree in Business, Organizational Leadership, or a related field required; comparable work experience considered.
PMP, Lean Six Sigma or equivalent project/program management certification required.
5–10 years of relevant experience leading complex initiatives in banking, financial services, or similarly regulated environments.
Demonstrated experience managing large‑scale business transformation projects or programs from planning through execution.
Proven ability to lead work in a highly matrixed environment, influencing across multiple functions, locations, and stakeholder groups without direct authority.
Strong organizational, analytical, and problem‑solving skills, with the ability to structure ambiguous problems and clarify priorities.
Excellent written and verbal communication skills, including the ability to facilitate discussions and influence senior stakeholders.
Strong facilitation, negotiation, and conflict‑resolution skills.
Highly self‑directed and motivated, with the ability to manage multiple concurrent initiatives and deliver to target timelines.
Expert proficiency with the Microsoft Office suite (e.g., Excel, PowerPoint, Word, Outlook) for analysis, planning, and executive communication.

Senior Principal Project Manager

Key skills