Operations Meeting Planner

Role Overview

• Program management from concept to completion; to include meeting and striving to exceed program goals, and objectives, contracting with suppliers, creating cost estimates for budget purposes, program execution and reconciliation.
• Lead discovery calls to engage customer and learn about the meeting needs focusing on the goals and objectives of the program.
• Include all internal stakeholders.
• Make destination recommendations; submit eRFP’s through meeting tool for a diverse group of customers with consideration of the program goals, objectives, budget, and space requirements.
• Produce accurate documents/reports for clients and vendors in conjunction with account needs.
• Conduct effective vendor negotiations and contract execution to include terms, due dates, cost savings and concessions for hotel/venue, ground transportation, DMC, audio-visual production, food & beverage, optional activities, and other suppliers contributing to the success of the program.
• Facilitate contract execution between the parties in a timely manner.
• Provide meeting owner/requester a summary of all terms, due dates, total costs, and deposits to meet and exceed program timelines and deadlines.
• Record accurate budget, cost, savings, and contract execution in meeting tool or applicable technology.
• Provide exceptional service and manage the relationship with the meeting owner.
• Proactively offer professional recommendations to the client based on industry knowledge and expertise.
• Secure repeat business.
• Demonstrate a collaborative work style by using a consultative approach with clients, and peers, to quickly assess information, anticipate issues and outcomes, and make effective recommendations including ability to draw clear conclusions.
• Escalate to leadership for guidance when necessary.

Requirements

• High School diploma or equivalent is required.
• Minimum of 3 years of meeting planning experience is required.
• Sabre GDS experience is required.
• Cvent experience strongly preferred.
• Exceptional Customer Service skills.

Benefits

• Company Paid Basic Life & AD&D Insurance
• Company Paid Short-Term Disability
• Voluntary Long-Term Disability Insurance
• Robust Wellness Program with incentives available to save money on your medical insurance premiums.
• Supplemental Life; Accident; Cancer; Critical Illness; Identity Theft Protection and Legal Coverage
• Three medical plan offerings including a High Deductible Health Plan, HMO plan (available in select states) and a Co-Pay medical plan.
• Health Savings Account (HSA) with company core contribution and match, on a per pay period basis if enrolled in the HDHP medical plan.
• Flexible Spending Accounts
• Dependent Care Savings Account.
• Dental Insurance Plan
• Vision Insurance Plan
• 9 Company Paid Holidays including the day after Thanksgiving.
• Generous paid time off programs for vacation and sick days
• Employee Assistance Plan with access to Talk Space Therapy
• Family Medical Leave
• Paid Parental Leave (4 weeks)
• Maternity benefits utilizing company paid STD, plus Parental Leave (4 weeks) to provide time for recovery, baby bonding, and enjoying your family time.
• Bereavement Leave
• 401(k) Retirement Plan with a generous match per pay period
• Student Loan Payment Match