Program management from concept to completion; to include meeting and striving to exceed program goals, and objectives, contracting with suppliers, creating cost estimates for budget purposes, program execution and reconciliation.
Lead discovery calls to engage customer and learn about the meeting needs focusing on the goals and objectives of the program.
Include all internal stakeholders.
Make destination recommendations; submit eRFP’s through meeting tool for a diverse group of customers with consideration of the program goals, objectives, budget, and space requirements.
Produce accurate documents/reports for clients and vendors in conjunction with account needs.
Conduct effective vendor negotiations and contract execution to include terms, due dates, cost savings and concessions for hotel/venue, ground transportation, DMC, audio-visual production, food & beverage, optional activities, and other suppliers contributing to the success of the program.
Facilitate contract execution between the parties in a timely manner.
Provide meeting owner/requester a summary of all terms, due dates, total costs, and deposits to meet and exceed program timelines and deadlines.
Record accurate budget, cost, savings, and contract execution in meeting tool or applicable technology.
Provide exceptional service and manage the relationship with the meeting owner.
Proactively offer professional recommendations to the client based on industry knowledge and expertise.
Secure repeat business.
Demonstrate a collaborative work style by using a consultative approach with clients, and peers, to quickly assess information, anticipate issues and outcomes, and make effective recommendations including ability to draw clear conclusions.
Escalate to leadership for guidance when necessary.
Requirements
High School diploma or equivalent is required.
Minimum of 3 years of meeting planning experience is required.
Sabre GDS experience is required.
Cvent experience strongly preferred.
Exceptional Customer Service skills.
Benefits
Company Paid Basic Life & AD&D Insurance
Company Paid Short-Term Disability
Voluntary Long-Term Disability Insurance
Robust Wellness Program with incentives available to save money on your medical insurance premiums.
Three medical plan offerings including a High Deductible Health Plan, HMO plan (available in select states) and a Co-Pay medical plan.
Health Savings Account (HSA) with company core contribution and match, on a per pay period basis if enrolled in the HDHP medical plan.
Flexible Spending Accounts
Dependent Care Savings Account.
Dental Insurance Plan
Vision Insurance Plan
9 Company Paid Holidays including the day after Thanksgiving.
Generous paid time off programs for vacation and sick days
Employee Assistance Plan with access to Talk Space Therapy
Family Medical Leave
Paid Parental Leave (4 weeks)
Maternity benefits utilizing company paid STD, plus Parental Leave (4 weeks) to provide time for recovery, baby bonding, and enjoying your family time.
Bereavement Leave
401(k) Retirement Plan with a generous match per pay period