Senior Product Owner

Role Overview

• Lead the strategy and development for one or more Xcel Energy digital experiences, providing scalable and best in class capabilities.
• Responsible for delivering value in their respective products and have accountability for enabling financial and non-financial outcomes aligned to corporate objectives.
• The Senior Product Owner is expected to be able to work with senior level stakeholders from across the business to find solutions that help drive business goals.
• Can effectively budget, manage and execute on the strategy.
• Responsible for creating the product vision by synthesizing user research and market trends to understand where key digital products need to go to meet customer and business expectations.
• Work with experience, architecture, customer insights and product managers to align on vision.
• Define measurable objectives and corresponding KPIs to guide team progress and work selection.
• Clearly set standards and define features and stories for development team(s).
• Conduct backlog intake grooming, refinement cadences and ensure agile best practices are being followed and that an objective approach to prioritization is being executed.
• Regularly demo your work to stakeholders and senior leaders and use their feedback to drive decisions.
• Work with scrum masters and delivery leads to ensure silos are being broken down and work is done efficiently.
• Engage with end-users, business owners, and/or customers to understand their needs and changing expectations.
• Build product specific testing plans, ensure that process is being followed and feedback is being incorporated into prioritization and designs.
• Give feedback to customer insights team to constantly improve our voice of customer program.
• Communicate and sell your vision to development teams to ensure that the team know the value they are delivering and the context for what they are building.
• Be the problem solver and expert that keeps your team on value.
• Facilitate events like storming exercises, feature mining, deep requirements elicitation or other innovation techniques to bring value from technology.

Requirements

• Bachelor's degree in business, marketing, project management, design or related fields or a combination of education and experience providing equivalent knowledge.
• Minimum of 10+ years of experience in business, marketing, project management, product management, or 4 years of direct Agile product management experience.
• A strong collaborator with a proven ability to build and maintain senior level relationships.
• Ability to effectively communicate to a variety of audiences and break down complex scenarios.
• Demonstrated leadership abilities, including decision making through ambiguity and influence on immediate and longer-term strategies.
• In-depth knowledge with Agile process and principles (Scrum, Kanban).
• Proven success working with cross functional teams and stakeholders on large strategic and product management initiatives.
• Experience implementing customer and/or employee digital solutions and processes.
• MBA is preferred.
• Experience delivering large‑scale customer or employee digital experiences in complex, regulated environments (e.g., utilities, financial services, healthcare), balancing customer outcomes, operational reliability, and compliance requirements.
• Demonstrated strength in outcome‑based product management, including defining OKRs/KPIs, using customer and performance data to drive prioritization decisions, and clearly articulating tradeoffs to senior leaders.
• Ability to operate effectively in a matrixed organization, partnering across product management, experience design, architecture, engineering, and business teams to align strategy and execution.
• Experience leading product discovery and customer listening activities (e.g., qualitative research, usability testing, experimentation) and translating insights into actionable product strategy and delivery plans.

Benefits

• Annual Incentive Program
• Medical/Pharmacy Plan
• Dental
• Vision
• Life Insurance
• Dependent Care Reimbursement Account
• Health Care Reimbursement Account
• Health Savings Account (HSA) (if enrolled in eligible health plan)
• Limited-Purpose FSA (if enrolled in eligible health plan and HSA)
• Transportation Reimbursement Account
• Short-term disability (STD)
• Long-term disability (LTD)
• Employee Assistance Program (EAP)
• Fitness Center Reimbursement (if enrolled in eligible health plan)
• Tuition reimbursement
• Transit programs
• Employee recognition program
• Pension
• 401(k) plan
• Paid time off (PTO)
• Holidays
• Volunteer Paid Time Off (VPTO)
• Parental Leave