Act as the primary delivery leader from project initiation through close for assigned Digital engagements, accountable for client outcomes and satisfaction.
Work directly with clients to understand their goals, enabling the development of actionable engagement plans that deliver measurable results.
Lead clients through delivery engagement lifecycle with a focus on strategic alignment, governance, and executive-level communication.
Proactively manage engagement health, mitigate risk, and ensure delivery excellence across complex, multi-stakeholder environments.
Directly manage a team of Engagement Leaders by setting clear expectations, providing regular feedback, and supporting professional development and performance management.

7 years of relevant experience
Bachelor’s degree required; relevant experience may be considered in lieu of degree.

Digital Engagement Director

Key skills