Program Manager – Economic Inclusion

Role Overview

• Lead the development and implementation of the team’s regional workforce strategy to expand the number of trained and qualified clean energy contractors including heat pump installers across New England.
• Coordinate with training providers, contractors, small businesses, and other key market actors to promote consistent training standards and accessible certification pathways.
• Facilitate the development and dissemination of informational resources and online/in-person training modules.
• Develop technical assistance resources to support contractors in growing sustainable businesses.
• Engage with HVAC contractors and installers to share reliable information on heat pump benefits, high-quality installation practices, and effective customer engagement strategies.
• Track and report progress on training activities, stakeholder engagement, and workforce outcomes to ensure alignment with project goals.
• Organize webinars, workshops, and stakeholder meetings to promote regional coordination and knowledge sharing among workforce partners.
• Support the adoption of technical standards and best practices to ensure quality and consistency in heat pump installations.
• Collaborate with small and mid-sized contractors to identify workforce gaps and help them access training and upskilling opportunities through partner organizations.
• Maintain communication with regional partners, workforce boards, and industry groups to ensure training efforts are responsive to evolving market needs.
• Contribute to the creation of strategic materials, presentations, and outreach content that promote grant-specific workforce development goals.
• Support in general contractor development initiatives and projects, as needed.
• Participate in regional and national team meetings.
• Collaborates and shares knowledge with other regions.

Requirements

• Bachelor’s degree in public policy, environmental studies, business management, engineering or related field; or equivalent professional experience.
• 5+ years of experience in workforce development, program management, project management, clean energy, or a related area.
• Familiarity with clean energy technologies, particularly heat pumps, HVAC systems, or building electrification and decarbonization is strongly preferred.
• Some knowledge of residential construction and/or building science is required.
• Experience working with diverse stakeholder groups including contractors, small businesses, training providers, and community-based organizations.
• Excellent project management, organizational, and communication skills.
• Demonstrated ability to manage multiple priorities and meet deadlines independently.
• Proficient in Microsoft Office Suite, Google Workspace, Asana and virtual collaboration tools (e.g., Zoom, Slack).
• Commitment to advancing equity and inclusion in workforce and climate-related programs.
• Bilingual in Spanish or Portuguese strongly preferred.
• Experience with CRM systems including Salesforce are preferred

Benefits

• 401(k)
• Dental insurance
• Flexible schedule
• Health insurance
• Paid time off
• Training & development
• Vision insurance