Manage all technical support and administrative functions essential to MMA’s sales productivity efforts
Become the subject matter expert and resource for our sales force and regional leadership in sales administration
Lead the overall administration of Salesforce CRM platform, including ensuring data quality, data migrations and maintaining overall day to day data integrity
Partner with sales team to ensure high utilization of sales technology platforms during all stages of the sales cycle
Track and audit Salesforce accounts for producer activity
Analyze Producer usage of Engage platform within Salesforce
Assist Producers with Engage reports and alerts
Research various markets as well as potential and existing client information
Assist with the preparation of monthly new business forecast and pipeline reports
Develop and distribute accurate reports and data essential to the sales organization, recommend improvements to existing reports and assist in the development of new reporting tools
Participate on any regional and/or national calls relevant to the enhancement of the sales technology platforms
Participate in monthly Regional Sales Meeting as needed

3-5 years of experience in a professional sales support role
Strong proficiency with Salesforce as well as Microsoft Office Suite
Demonstrated ability to resolve problems and make administrative and procedural decisions on your own
Strong ability to present results neatly, with clarity and precision, in both oral and written form
Excellent time management skills, handling multiple tasks and deadlines simultaneously and adjusting priorities as needed
Comfortable working in a very fast paced environment
Enthusiasm for sales administration, reporting and tracking
Exceptional ability to communicate with colleagues, leaders and clients

Sales Operations Specialist

Key skills