Transactional responsibility and oversight for key customer accounts, working closely with existing BDD team to ensure best in class customer care.
Driver of CSAT scoring at account level for legal and FSI customers.
Research and identify new business opportunities and support BDDs with data analysis.
Assist building and participate in presentations to senior managers and decision makers.
Draft and deliver proposals, with assistance from the wider Sales Team.
Develop execute and maintain key account plans and reporting.
Prospecting new clients to develop and maintain a healthy working relationship with Welocalize.
Working within and maintaining customer data in Salesforce including but not limited to sales forecasts, plans, activities, opportunities, pipelines, and related data.
Coordinating / responding to RFP /RFQ/RFI responses.
Collaborating with the global team to define internal and external expectations and aligning those to specific deliverables.

Minimum 3 years of business-to-business sales experience in professional services or technology solutions.
A track record of success and stability within sales.
An understanding and proven track record working in a customer-centric sales methodology.
Experience with lead generation, key account targeting, qualifying and closing new business including new and existing accounts.
Bachelor’s degree (B.A.) or equivalent work experience.

Business Development Manager

Key skills