Key skills
SalesforceLeadershipCommunicationProblem SolvingCollaborationSales
About this role
Role Overview
- Support strategic transformation initiatives within TFB Revenue Operations with a particular focus on Sales and Marketing functional areas.
- Lead advanced analysis efforts of complex systems and processes, translating findings into clear, actionable insights to support transformation objectives.
- Contribute to process and system redesign by supporting documentation of current/future state, defining business requirements, and identifying improvement opportunities.
- Coordinate multi-functional input and project tracking for small to mid-sized workstreams.
- Develop visualizations, summaries, and reports that support leadership decision-making.
- Foster strong partnerships with multi-functional teams to support implementation of solutions.
- Support the development of cases, cost/benefit analyses, and ROI justification for proposed changes.
- Assist in change enablement activities, including creation of training materials, partner communications, and process documentation.
Requirements
- Bachelor's Degree Business, Finance or related field or a combination of education and equivalent related experience (Required)
- 2-4 years
- Transformation, business analysis, or process improvement
- 2-4 years
- Experience with business case development
- 2-4 years
- Experience with operational reporting or dashboards
- Multi-functional Collaboration Experience working with cross-functional teams to align on goals, gather inputs, and support delivery.
- Communication Strong written and verbal communication capabilities, with the ability to tailor messaging for various stakeholders and document processes clearly.
- Enterprise Planning Workflow Knowledge: Understanding of enterprise planning workflows and user needs
- Training & Feedback Facilitation: Comfortable running training sessions and gathering qualitative feedback
- Attention to Detail & Problem Solving: Demonstrated ability to apply logical problem-solving approaches with strong attention to detail, ensuring accuracy and minimizing errors.
- Proficient across entire Microsoft Office 365 product suite
- Proficient in Salesforce (Strongly preferred)
Benefits
- medical, dental and vision insurance
- flexible spending account
- 401(k)
- employee stock grants
- employee stock purchase plan
- paid time off
- up to 12 paid holidays
- paid parental and family leave
- family building benefits
- back-up care
- enhanced family support
- childcare subsidy
- tuition assistance
- college coaching
- short
- and long-term disability
- voluntary AD&D coverage
- voluntary accident coverage
- voluntary life insurance
- voluntary disability insurance
- voluntary long-term care insurance
- mobile service & home internet discounts
- pet insurance
- access to commuter and transit programs