HR Manager

Role Overview

• Manage end-to-end recruitment coordination (job ads, screening, shortlisting, interview scheduling)
• Implement structured hiring processes, including scorecards and candidate tracking
• Ensure only high-quality candidates are presented to hiring managers
• Coordinate onboarding processes and ensure structured
• Maintain recruitment pipelines aligned with business needs
• Implement and maintain KPI scorecards across all roles
• Coordinate quarterly performance review processes
• Track individual and team performance against targets
• Ensure all performance discussions, actions, and outcomes are documented
• Follow up with managers to ensure accountability and completion of actions
• Act as a central coordination point between the Director and team leaders
• Track key priorities, projects, and action items across the business
• Follow up with managers to ensure commitments are delivered
• Assist in structuring roles, responsibilities, and reporting lines
• Identify inefficiencies in workflows and recommend improvements
• Document and maintain Standard Operating Procedures (SOPs) across departments
• Ensure processes are consistently followed and updated as needed
• Support continuous improvement initiatives across the business
• Coordinate internal projects (systems improvements, process changes, business initiatives)
• Track progress, deadlines, and deliverables
• Ensure clear communication and accountability across teams
• Support successful implementation and adoption of new processes
• Support improved use of business systems (e.g. NetSuite, CRM)
• Ensure data accuracy and consistency across systems
• Drive compliance with internal processes and data standards
• Assist in implementing system improvements and workflows
• Maintain employee records, contracts, and HR documentation
• Assist with policy development and updates
• Support HR compliance processes in coordination with Australian advisors
• Escalate any sensitive employee matters to the Director

Requirements

• Proven experience in HR coordination, operations, or project management roles
• Strong organisational and process management skills
• Experience with KPI tracking and performance reporting
• High level of written and verbal English communication
• Strong attention to detail and follow-through
• Ability to work independently and manage multiple priorities
• Highly organised and structured
• Proactive and self-driven
• Strong follow-up and accountability mindset
• Confident communicating with managers and leadership
• Solutions-focused with strong problem-solving ability
• Experience with CRM and/or ERP systems (NetSuite experience highly regarded)
• Proficiency in Microsoft Office
• Experience with task/project management tools

Tech Stack

• ERP