Solve complex problems: Take ambiguous, high-impact challenges, conduct structured analysis, and align global teams on strategic priorities.
Drive analytical insights: Dive deep into data to size opportunities, build robust business cases, and generate insights that inform our global roadmap.
Lead strategic programmes: Own the end-to-end delivery of multi-market initiatives, such as rolling out autonomous delivery or new rider pricing models.
Build and scale solutions: Design and implement global operating models and standard processes that improve the experience for riders and customers.
Execute Chief of Staff duties: Deliver weekly performance reviews and own monthly business reviews to keep the leadership team informed and agile.

Proven programme leadership: Significant experience leading complex, cross-functional projects across multiple teams or international markets.
Analytical excellence: Proven ability to bring structure to unstructured problems, with a strong understanding of how to translate data into actionable strategy (SQL or Looker skills are a plus).
Strategic thinking: A track record of connecting deep-dive analysis to broad business objectives to deliver long-term impact.
Comfort with ambiguity: Ability to adapt quickly, prioritise effectively, and bring clarity to complex situations in a fast-paced environment.
Stakeholder management: Exceptional ability to build relationships and drive adoption of new initiatives across global operations, product, and data teams.

Senior Global Operations Strategy Manager

Key skills