Analyze real-money transactions and player patterns to detect and prevent fraudulent accounts and suspicious activities
Conduct KYC verification, risk assessments, and Enhanced Due Diligence for high-value accounts meeting global regulatory standards
Manage comprehensive payment operations including deposits, withdrawals, reconciliations, and redemption decisions
Investigate transaction anomalies, money laundering patterns, and bonus abuse while maintaining detailed regulatory documentation
Validate identity documents, enforce compliance protocols, and coordinate with legal and risk teams
Resolve payment queries with Customer Support and Finance teams while addressing system discrepancies
Contribute to process improvement initiatives and fraud prevention strategy development

2+ years' experience in KYC, Payments, or Risk roles within iGaming or fintech environments
Strong knowledge of USA and European regulated gaming markets and compliance frameworks
Fluent English with ability to communicate complex risk scenarios clearly to diverse stakeholders
Excellent analytical and problem-solving abilities with strong attention to detail and pattern recognition
Proven ability to manage multiple priorities effectively while maintaining accuracy under pressure
Commercial understanding of how payment and risk decisions impact business outcome
Flexibility to work varied shifts including evenings, weekends, and holidays in our 24/7 operation

Full remote flexibility with international team collaboration
Access to cutting-edge fraud detection technology and security systems
Autonomy to suggest and implement improvements that shape our security infrastructure
Professional development budget and learning opportunities
Competitive salary package with performance-based incentives
Comprehensive benefits including health coverage and flexible time off
Diverse, collaborative team that values different perspectives and supports work-life integration

Player Operations Specialist

Key skills