Assisting our customers in clinical operation with emphasis in focused patient outcomes, patient care efficiencies, cost containment/reduction as well as customer value propositions
Technical responsibilities may include evaluation of business processes, recommending process changes, process documentation, problem identification, hardware/software specification and/or design, change management, testing recommended strategies, identifying training needs and solution deployment
Assisting in the creation and development of our consultative services
Development of relevant metrics that demonstrate achievement of clinical, operational, and financial values
Actively support product training and implementation through defined implementation processes, access to eLearning, onsite and remote training, and consistent follow-up to ensure adoption and optimal utilization of our solutions/products
Work as the clinical resource of the SHS Varian Alberta project implementation team as an expert in content curation, product configuration, testing, and workflow
Own workflow current state to future state mapping with associated gap analysis
Drive detailed requirements gathering sessions through on-site and remote analysis and customer interviews
Work with the technical implementation team in translating workflow requirements to actionable technical configuration tasks
Develop and help drive customer-specific user adoption strategies and best practices
Provide onsite support during system Go-Live and immediate post Go-Live periods
Requirements
Oncology Certified Nurse
BSN/BS/BA in related discipline or equivalent combination of education and experience
Demonstrated leadership experience in clinical operations driving strategic and business planning, financial and operational performance
5+ years combined experience with Oncology setting and Healthcare Technology vendor(s)
Must live in Alberta
Tech Stack
Go
Benefits
Flexible benefits plan
Defined Contribution Pension Plan
Registered Retirement Savings Plan matching contributions
Competitive paid time off program including vacation, company holidays, sick leave, and parental leave