Own end-to-end delivery plans (scope, schedule, budget, risks, dependencies) for AI/automation initiatives
Align stakeholders on goals, success measures, and capability requirements
Lead cross-functional teams (product, engineering, data, security, privacy, and business) to deliver agreed milestones
Drive change management and adoption planning so solutions deliver measurable business value
Provide clear reporting to leadership, proactively escalating issues and recommending options
Continuously improve delivery practices, templates, and ways of working within the COE

8+ years in digital product delivery and/or progressive project management
Experience leading multiple parallel initiatives that include AI and/or automation
Strong change management and adoption focus
Ability to coordinate internal and external resources across multiple functional areas
Exceptional communication skills and high emotional intelligence
Comfortable reporting outcomes, benefits, and risks at multiple leadership levels
University degree (or equivalent)
Project Management certification (e.g., PMP) is an asset
Working knowledge of delivery tools (e.g., Clarity, Jira, Microsoft 365)
Familiarity with agentic/automation platforms such as Microsoft Power Platform

AI & Automation Delivery Lead

Key skills