Business Development Representative

Synmatch AI is a leading AI Agent platform company that is revolutionizing engineering workflows. They are seeking a Business Development Representative to focus on growing and expanding their existing customer base through strategic cross-sell and upsell opportunities.

Responsibilities:

• Identify, qualify, and drive cross-sell and upsell opportunities within the existing customer base
• Partner closely with Account Executives and Customer Success to plan and execute expansion strategies
• Learn how customers use the platform today, what challenges they face, and where additional AI agents or features create value
• Clearly explain new features, modules, and use cases — always tying them back to customer outcomes and business impact
• Build and manage an expansion pipeline, from opportunity identification to deal support and close
• Share insights from customer conversations with Product and GTM teams to help shape future features and positioning

Requirements:

• You resonate with strong Core Values - they're central to how the team works
• You have solid and proven experience in outbound activities in B2B SaaS environment
• You can showcase your track record with convincing results (e.g. overachieving quota for multiple quarters)
• You are able to pitch complex technical solutions (bonus if you have experience in AI, CAD, CAE, or engineering automation)
• You handle rejections and iterate quickly, you are resilient with a growth mindset
• You know CRM systems, cold outreach tools, and LinkedIn prospecting (e.g. Salesforce, Clay, Sales Navigator, Aircall)
• You enjoy hunting for opportunities!