Provide support to customers and sales team, address product issues and errors, identify solutions and recommends action to ensure customer satisfaction
Manage pricing and quotations, ensuring alignment with customer needs and market conditions
Use technical knowledge to help customers choosing right products for their applications
Handle the full inside sales process
from proposal to close
Collaborate with colleagues across global teams to ensure seamless customer experiences
Requirements
Bachelor’s degree in Business, Marketing, Analytics, or other field
At least 2 years of customer service experience in B2B, preferably in electronics, automotive, or manufacturing
Technical background or product knowledge from previous experience
Strong verbal and written communication skills in English
Proactive team player with strong attention to detail
Strong sense of ownership and accountability
Customer-focused mindset with a genuine desire to help
Benefits
accident insurance
hybrid working model
flexible working hours
Health and Sports Program
development opportunities like internal Lean Six Sigma Certification