The Solution Architect role is of key strategic importance to eGroup, bridging the gap in presales conversations between ideation and solution development.
eGroup Solution Architects are responsible for development of creative and technically sound solutions to client problems.
Leading discovery calls with clients to gather insight for creation of Proposal content, Statements of Work with detailed work scope and deliverables, project costing, and other related activities.
Developing relationships and creatively engaging in differentiated, value-added conversations with strategic prospects that convert to opportunities and profitable wins.
Continuous learning and upskilling to keep up with quickly evolving technologies.
Supporting the sales team by providing technical knowledge and advice during opportunity calls and proactively engaging to provide value.
Working with the larger CX team to ensure successful transition of client sales to the delivery phase.

Extensive hands-on architecture/engineering experience and expertise in Microsoft and Datacenter solutions.
Demonstrable prior work experience in consulting/solution architecture development.
Relevant experience in developing scopes of work, presales engineering and client engagement.
Strong writing, presentation, influencing and communications skills with acute attention to detail and excellence.
Willing to work from home and occasionally travel overnight to ensure client success.
Friendly, positive, and engaging attitude.
Rich understanding of CX lifecycles and the role exceptional presales solution architecture plays in a CX strategy.
Willingness to go above and beyond to ensure complete client satisfaction.
Ability to thrive in a fast-paced, client-focused, dynamic environment.

Presales Solution Architect

Key skills