responsible for participating in delivery of patient education and disease management interventions
performing health coaching for members
conducts behavioral or clinical assessments to identify individual member knowledge, skills and behavioral needs
identifies and/or coordinates specific health coaching plan needs to address objectives and goals identified during assessments
interfaces with provider and other health professionals to coordinate health coaching plan for the member
implements and/or coordinates coaching and/or care plans by educating members regarding clinical needs and facilitating referrals to health professionals for behavioral health needs
uses motivational interviewing to facilitate health behavior change
monitors and evaluates effectiveness of interventions and/or health coaching plans and modifies as needed
directs members to facilities, community agencies and appropriate provider/network
refers member to catastrophic case management
Requirements
Requires AS in nursing
minimum of 2 years of condition specific clinical or home health/discharge planning experience
Current unrestricted RN license in applicable state(s) required
RN compact license is highly preferred
BS in nursing preferred
Prior case management experience preferred
Bilingual in Spanish is highly preferred
Experience working with members that have chronic diseases is highly preferred