Key skills
AnsiblePythonGitSaaSCommunicationSales
About this role
Role Overview
- Executes and documents technical engagements, as defined by the customer’s Success Plan initiatives, that advance the adoption and growth in consumption of Red Hat products.
- Conducts reviews of the customer's environment and applications to ensure they are well-architected following Red Hat product best practices.
- Identifies and aggregates technical adoption blockers discovered across multiple customers and their solutions into common patterns and sales play resources.
- Be the Voice of the Customer. Share insights and best practices and connect with product leaders to remove technical barriers to adoption.
- Be curious and proactive, staying abreast of Red Hat’s ecosystem and technology changes.
- Ability to lead and deliver consultative type customer-facing engagements.
Requirements
- Extensive experience working in enterprise software and Software-as-a-Service (SaaS) from a development, engineering, support or Quality Assurance (QA) perspective
- Experience with and practical knowledge of DevOps/Automation tools such as Ansible, CI Tools, Git, Python (or other similar/relevant experience)
- Proficient verbal and written English communication skills, with an ability to convey complex information to customers both clearly and concisely
- Demonstrable presentation and facilitation skills
- Experience in defining and gathering goals, requirements, and determining outcomes, which can be used to plan work to be done with customers to ultimately delivery on customer outcomes
- Willingness to travel within the region, visit customers and partners, attend conferences and other events
Tech Stack
- Ansible
- Python
Benefits
- Comprehensive medical, dental, and vision coverage
- Flexible Spending Account
- healthcare and dependent care
- Health Savings Account
- high deductible medical plan
- Retirement 401(k) with employer match
- Paid time off and holidays
- Paid parental leave plans for all new parents
- Leave benefits including disability, paid family medical leave, and paid military leave
- Additional benefits including employee stock purchase plan, family planning reimbursement, tuition reimbursement, transportation expense account, employee assistance program, and more!