Plan, write, and optimize user-centered content for FoundationCCC’s website and digital experiences
Translate complex program information into plain-language, action-oriented content
Collaborate closely with designers and Tech Solutions during builds
Strengthen digital performance by shaping information architecture and taxonomy
Improve user journeys and apply SEO and analytics to increase discoverability
Recommend and refine information architecture, navigation structures, and taxonomy
Conduct keyword research and implement SEO best practices
Use analytics and performance signals to improve content effectiveness
Collaborate with Project Marketing Specialists and program teams to clarify goals and audiences

Bachelor’s degree in Communications, Marketing, English, UX, web-related field, or equivalent practical experience
5 years of experience writing and editing digital content for websites or digital products, with demonstrated UX writing or content strategy responsibilities
Experience improving content outcomes through information architecture/taxonomy, content audits, SEO best practices, or analytics-informed creative decisions
Familiarity with analytics platforms (GA4 preferred) and dashboard/reporting tools
Experience supporting WordPress-based sites and/or content-managed environments
Strong UX writing and web content fundamentals, including plain language, content hierarchy, scannability, and writing for user action
Ability to develop content strategies that support information architecture, taxonomy, and streamlined user journeys across complex portfolios
Portfolio of published digital content (web pages, UX writing samples, content strategy artifacts, or comparable work)

Digital Content Specialist, Communications and Marketing Services

Key skills