About this role

Support end-to-end communications planning and execution for assigned programmatic areas
Partner with program owners to shape communications that are clear and drive employee action
Write and edit content across channels: Slack messages, email, agent nudges, manager cascade materials
Support channel strategy decisions for assigned programs
Navigate sensitive communications with sound judgment and discretion
Leverage AI tools to accelerate content production and continuously raise the bar on programmatic comms
Use data to measure communication effectiveness and apply learnings
Contribute to team planning, editorial calendars, and day-to-day operating rhythm

3–5 years of experience in internal/employee communications or related field
Exceptional writer with ability to make complex program information feel simple, clear, and actionable
Cross-functional collaboration skills and ability to influence without formal authority
Strong project management skills
Actively uses AI tools to drive efficiency and quality
High accuracy, attention to detail, and proactive results-oriented attitude
Proven track record of developing and executing internal communications plans that drive employee action

Senior Specialist, Employee Communications

Key skills