Perform advanced billing and collection activities
Make collection calls, verifying accuracy and completeness of claims
Contact insurance companies and collection agencies regarding expediting payments for physician’s services
Handle discounts, adjustments and charge corrections
Review remittance advises for rejection and accuracy of payment amounts
Verify accuracy and completeness of charge tickets
Monitor attachments for claims to obtain maximum reimbursements
Respond to questions and requests from insurance companies
Support customer service unit in answering billing and collection questions
Act as back-up support for Accounts Receivable staff during peak times, vacations and illnesses.

High school diploma or equivalent high school certification or combination of education and/or experience
3 years of work experience in billing or insurance
Not Applicable: A driver's license is not required for this position
Skills: Collections Strategies, Communication, Computer Literacy, Confidential Data Handling, Medical Terminology, Office Equipment, Telephone System.

Up to 22 days of vacation
10 recognized holidays
Sick time
Competitive health insurance packages with priority appointments and lower copays/coinsurance
Free Metro transit U-Pass for eligible employees
Defined contribution (403(b)) Retirement Savings Plan, includes employee and university contributions starting at 7%
Wellness challenges, annual health screenings, mental health resources, mindfulness programs and courses, employee assistance program (EAP), financial resources, access to dietitians
4 weeks of caregiver leave to bond with your new child
Family care resources for continued childcare needs
Coverage of tuition cost for employees and family members, including dependent undergraduate-level college tuition up to 100% at WashU and 40% elsewhere after seven years with the university.

Insurance/Billing Collection Assistant III – Neurology

Key skills