Performs advanced follow-up on insurance billing and collection activities
Makes collection calls, verifies accuracy and completeness of insurance records, and claims
Contacts insurance companies and/or collection agencies to expedite payments from various payers for physician services
Utilizes Epic and system tools for claim submission, claim status, attachments, eligibility, and authorization/referral inquiry
Assists with training new staff
Consistently meets Quality Assurance (QA) and meaningful efficiency standards
Interacts with management and staff members to discuss issues
May act as Team Lead
Assists with special projects as assigned

High school diploma or equivalent high school certification or combination of education and/or experience
3 years of experience in billing or insurance
Skills: Claims Resolution, Collections Strategies, Computer Literacy, Confidential Data Handling, Epic EHR, Health Insurance Billing, Health Insurance Portability & Accountability Act (HIPAA), ICD-10 Procedure Coding System, Insurance Follow Up, Medical Billing and Coding, Medical Terminology, Microsoft Excel, Microsoft Word, Office Equipment, Team Leadership, Telephone Communications

Up to 22 days of vacation
10 recognized holidays
Sick time
Competitive health insurance packages with priority appointments and lower copays/coinsurance
Free Metro transit U-Pass for eligible employees
Defined contribution (403(b)) Retirement Savings Plan with university contributions starting at 7%
Wellness challenges, annual health screenings, mental health resources, mindfulness programs and courses, employee assistance program (EAP), financial resources, access to dietitians
4 weeks of caregiver leave to bond with new child
Family care resources for continued childcare needs
Covers the cost of tuition for you and your family, including dependent undergraduate-level college tuition up to 100% at WashU and 40% elsewhere after seven years

Insurance Billing/Collection Assistant III – Radiology

Key skills