Assist teams and users in questions related to privacy tech configuration and set-up
Triage issues received through email and slack
Escalate issues to vendor support when needed
Provision user access
Follow agreed process for user provisioning when requested
Manage incoming tickets for user access request in timely manner
Create, maintain and update OneTrust configuration for various modules including Cookie Consent, Privacy Rights Automation, Data Mapping Automation, Policy & Notice Management, PIA & DPIA Automation, Reports 25% time spent on the daily
Configure/update geolocation rules and templates for digital assets based on applicable laws
Configure/update intake webforms
Create/update reporting templates
Update text and translations for policy pages
Create custom ad hoc configurations as needed
Update wording per legal instruction
Perform QA of configurations before release
Assist users across the enterprise with new product implementations or changes 25% time spent on the daily
Be a point of contact for queries from brand, development, legal and other teams on Cookie Consent implementation on web, mobile and CTV
Provide guidance for blocking cookies, tracking technologies, SDK’s or similar on digital assets
Assist in configuration of new digital assets such as websites and apps including cookie scans in OneTrust
Assist in bulk uploads of data (e.g. assessments, vendors) into OneTrust when necessary
Perform QA on implementations as requested
Requirements
2+ years of prior experience (media, entertainment or streaming services industry experience a plus)
Technical background with websites and/or mobile applications
Understanding of cookies/SDK function
Basic HTML, CSS, JavaScript and Google Tag Manager
Privacy knowledge and/or willingness and enthusiasm to dig into privacy issues
High degree of accuracy and attention to detail at all times , even with the most routine tasks
Fluent business English
Not Required but preferred experience: Knowledge of OneTrust Cookie Module
Knowledge of other OneTrust modules
Website development experience/understanding
Mobile testing knowledge (i.e. using Android studio)
API/Postman experience
Tech Stack
Android
JavaScript
Benefits
private medical care
life and accident insurance
MyBenefit cafeteria platform
sports card
social fund
retirement pension plan
Employee Referral Program
Free access to the HBO Max platform
Work-life balance initiatives: well-being platform, yoga, massages, educational webinars, Employee Support Program, film screenings organized by employees in the office cinema
Training and development: training platform, co-financing of English lessons, Employee Resource Groups, Engagement Club
the opportunity to develop your interests in thematic employee groups, online meetings with experts
CSR activities: volunteering, ecological and social initiatives