Provide counseling to members on a weekly basis through text-based chat, video calls, and phone calls, to monitor their progress on their recovery journey
Onboard the users with an initial phone call and complete a multidimensional assessment to gather relevant behavioral health history and symptoms
Work within Atlas, Pelago's AI-native EHR, which automates session documentation, surfaces real-time evidence-based guidance during calls, and prepares clinical context before each session — so your time stays focused on member care, not administrative lift
Monitor the progress of members and offer therapeutic strategies on how to deal with temptations and cravings
Be supportive and encouraging to members to help them establish and sustain motivation to change their substance use
Collaborate with other departments to ensure a positive experience for all members and provide valuable feedback to the product development team
Uphold good standing with your active license(s)/certification(s)
Attend team meetings and/or case discussions as scheduled
Help someone transform their life and the life of their family through their addiction recovery!

Active, unrestricted LPC (or LPC-equivalent) license in good standing in New Jersey, Washington State, or Florida
Bachelors Degree required
2+ years of clinical experience delivering CBT and/or behavioral support for substance use disorders (tobacco, alcohol, opioids)
Comfort working in an AI-augmented care environment; openness to adopting AI-assisted tools that support documentation, member communication, and clinical decision-making
Proficient with Motivational Interviewing (MI), Motivational Enhancement Therapy (MET), MAT coordination, and Relapse Prevention
Proven ability to collaborate with cross-disciplinary healthcare teams (coaches, physicians, nurses)
Excellent written and verbal communication skills
Adaptable in fast-moving environments; able to prioritize competing demands
Technologically fluent; quick to learn new tools and platforms
Preferred: Prior telehealth experience across multiple time zones and/or digital health settings

Generous and meaningful equity package
Full Medical, Dental, & Vision coverage
401k Plan
Unlimited PTO Policy, 10 paid holidays, & company wide “Me Time” Days
Paid maternity, paternity & new parent leave
Flexible working environment
Annual Learning and Development stipend to support continued learning and career development
Wellness Reimbursement Program
Access to Reproductive & Family Planning Care
Substance Use Support for employees and family members

Licensed Professional Counselor

Key skills