Senior Program Manager

Role Overview

• Responsible for providing comprehensive planning, execution, and overall leadership of one or more medium to large-scale initiatives.
• Duties also include participating in the continuous improvement of project management best practices, processes and tools.
• Initiate programs by clearly defining program objective, scope, stakeholders and benefits
• Conduct detailed planning by creating program structure and program organization plan, and securing cross functional support
• Establish and ongoing upkeep of the program road map from concept to pilot to full enterprise roll out
• Facilitates the onboarding, business case development and prioritization of the projects into the program under the guidance of the program governance
• Works cross functionally to solve problems and implement changes
• Analyze decisions and actions for their support of the larger strategic plan
• Works with senior leaders to resolve complex problems
• Interpret and present data to various levels of management and communicate with a diverse set of executive stakeholders
• Ensure alignment of project scope and schedule to meet program objectives
• Establish an efficient program communications plan, and tracking and reporting system; Manage program level reporting and communications up, down and across the program structure to include program level steering committee
• Direct ongoing reviews and assessments of the program health including project status reviews at a regular cadence; proactively and aggressively manage program risks and implement effective mitigation plan; assist project managers in removing roadblocks
• Leverage wide-ranging experience and use professional concepts in developing resolutions to critical issues
• Set standards and processes for the program and ensure all constituent projects' adherence
• Ensure legal and compliance considerations are fully accounted for in all the defined requirements
• Track and reports program benefit according to the business case
• Provides guidance to project managers and other program participants as applicable
• Act as the main point of the contact for vendor(s) or external partner(s), responsible for vendor engagement and SOW
• Actively participate in the continuous improvement of the program and project management best practice, tools and processes
• Comply with the Code of Business Conduct and all applicable company policies and procedures, local, state and federal laws and regulations.
• Other duties as assigned

Requirements

• Bachelor's Degree; Advanced Degree preferred or an equivalent combination of education and experience
• PMI/PMP Certification strongly desired
• 8 to 12 years' related experience in project and program management with a proven track record of successful delivery of effective programs; or a Master's degree with 6 years' experience; or a PhD with 3 years' experience; or equivalent directly related work experience
• Strong experience in defining program structure and plan for medium to large scale programs
• Strong stakeholder management and interpersonal skills capable of driving collaborative discussions with all levels of the organization (Operations, Legal, Compliance, IT, and C Suite Executives)
• Excellent written and verbal communications skills and attention to detail
• Ability to adapt quickly in a fast-changing environment
• Understand current technologies in the healthcare industry
• Must be proficient in the use of project management tools to develop schedules, allocate resources, and track progress.
• Working knowledge is Agile framework preferred
• Lean Six Sigma experience and certification preferred

Tech Stack

• PMP

Benefits

• medical, dental, and vision insurance
• a 401(k) with company match
• paid time off
• parental leave
• potential for performance-based bonuses depending on company and individual performance