About this role
Role Overview
- Set the tone for the entire center’s team member culture and family experience
- Responsible for client and team member experience at the center
- Maintain an up-to-date roster of Behavior Technicians (BTs)
- Collaborate with State Directors to determine staffing needs
- Maximize BT utilization and manage daily scheduling changes
- Act as a leader of BTs by coordinating training and compliance needs
- Complete disciplinary actions and offboarding processes
- Track Behavior Technician and client attendance
- Manage the schedule of all Behavior Technicians and clients
- Provide day-to-day administrative support in the center
Requirements
- High school diploma or equivalent
- Registered Behavior Technician Certification
- 2+ years of office management or customer service experience required
Benefits
- competitive PTO
- paid sick leave
- health/dental/vision coverage
- 401K with match