Elicit, understand, and translate business area needs into clear, structured requirements
Build, organize, and prioritize the backlog for ERP and CRM modules
Define and detail business rules, flows, and workflows (internal and external)
Work closely with the technical team during development, clarifying questions and ensuring alignment
Validate deliveries and perform functional acceptance of developed features
Ensure solutions align with the client's strategic objectives
Support the definition of metrics, reports, and the system's BI vision
Identify continuous improvement opportunities in processes and the product

Proven experience as a Product Owner, Product Manager, or similar role
Prior experience with ERP and/or CRM systems
Experience with business processes such as orders, billing, finance, warranties, customer service, or inventory
Experience defining and managing the backlog of complex products
Ability to model and structure workflows and business rules
Experience in agile environments (Scrum/Kanban)

Product Owner – Senior

Key skills