Key skills
CommunicationProblem SolvingNegotiationPresentation SkillsAccount Management
About this role
Role Overview
- Manage all aspects of assigned client portfolio account(s)
- Coordinate and manage travel projects and initiatives for multiple countries
- Establish and maintain relationships with key customer decision makers
- Consult with clients to identify objectives for the global program and outline solutions
- Develop Service Level Agreement for specific services
- Responsible for creating and maintaining budgets and financials
- Oversee any implementation of products and services
Requirements
- Prior travel management company or related business travel account experience desired
- Account management experience required
- Extensive knowledge of current travel industry operations and technology
- Effective negotiation skills and decision-making, problem solving skills
- Excellent rapport building abilities, professional presentation skills, an engaging communicator
- Proficient with both French and English business communication
Benefits
- Flexible working hours and work-from-home or remote opportunities
- Opportunities to grow your skillset and career
- Generous vacation days so you can rest and recharge
- A compensation package that feels fair to you, including mental, physical, and financial wellbeing tools
- Travel industry professional perks and discounts
- An inclusive work environment where diversity is celebrated