Personal Lines Account Manager

Role Overview

• Maintain solid customer relationships by handling inquiries and concerns with speed and professionalism
• Process and manage all account-related transactions including renewals, billings, cancellations, and reinstatements
• Collaborate with clients, producers, and insurance carriers on account management
• Offer suggestions for improvements to policies and complete special projects as requested

Requirements

• Hold a Personal Lines insurance license required by your state
• Minimum of two years personal lines insurance account management experience or comparable work experience
• Strong knowledge of insurance products and usages, rating procedures, underwriting procedures, coverages, and industry operations
• Strong customer focus with excellent phone and written communication skills
• Excellent math and reading skills to perform calculations
• Attention to detail, organization, multi-tasking, and follow-up skills
• Excellent time management skills and technology proficiency including agency management systems

Benefits

• 401(k) matching
• Health insurance
• Paid time off
• Professional Development opportunities
• Job Stability in a growing industry