Lead and participate in multi-disciplinary client engagements across Medicaid and CHIP programs
Own and grow a portfolio: maintain and expand a book of business with high-yield and/or large accounts, meet personal sales targets, and support client sales efforts
Manage a client including staffing, budgeting, and long-term strategy to deliver profitable client relationships
Work with executive Medicaid leaders in government; contribute to thought leadership and represent the firm at industry events
Apply expertise in Medicaid to shape state program strategies and advance client goals
Own P&L accountability for a client or portfolio of clients, including budgeting, financial performance, and staffing decisions
Lead large, complex client engagements: design strategic solutions, direct project teams, resolve delivery issues, and ensure high-quality outcomes
Advise on client retention and expansion best practices; develop and execute Medicaid market/industry-specific expansion and marketing strategies
Develop methodologies for client account and opportunity prioritization informed by market insights, competitor positioning, and internal strategy
Approve delegation decisions and intervene on escalated or at-risk clients
Deliver tailored solutions for clients and advise on solution design to meet client objectives
Manage human capital strategy: develop, and manage talent; mentor consultants and build high-performing teams
Build and maintain a professional network through industry participation
Requirements
BA/BS required
Minimum 20+ years of relevant experience in Medicaid
Proven leadership experience with P&L responsibility or demonstrated fiscal acumen in a consulting or government-facing environment
Track record managing large, high-stress government clients (e.g., Governors’ offices, Medicaid directors) and leading complex projects
Strong project management, interpersonal, and communication skills