Development of ITIL V4 / ITSM based Enterprise IT Change Management Strategy
Governance Model, Processes, Transformation / Remediation Plan and associated controls
Drive that plan to conclusion
Initiate BAU IT Change Management functions that include day-to-day management of Governance
Collaboration across IT departments/Business Units as well as the monitoring and maintenance of the IT Change Management review, transformation and ultimately the managing functions for policies, processes and controls

A minimum of Bachelor degree, preferably in Computer Science, Information Systems or any branch of Science, Engineering or Technology
Strong knowledge of ITIL (preferably V4), IT Change Management (Application and/or Infrastructure), systems development process, SDLC methodologies (Agile and Waterfall a plus)
Proven experience in IT project deployment, Incidents and problem management
Strong knowledge in Project management and coordination, conducting reviews, providing constructive feedback is a must
Strong communication skills both verbal and written to communicate across various levels of the organization and excellent inter-personal skills
Ability to work under pressure and deliver on tight schedules
Experience with all of the Windows Office products Excel, PP, Word and Outlook

Change Manager – Tech Lead

Key skills