Observability & DevOps Tools Engineering Manager

Role Overview

• Leads a team responsible for enterprise observability platforms and core development tooling, enabling fast detection, diagnosis, and resolution of production issues.
• Owns the reliability, security, scalability, performance, and instrumentation of CI/CD and developer platforms to improve system reliability and developer productivity at scale.
• Partners with engineering, SRE/Operations, and Security to embed observability and operational excellence across the software delivery lifecycle.
• Hire, coach, set priorities, and build a culture of reliability, ownership, learning, and continuous improvement.
• Define vision/roadmap and standards for metrics, logs, traces, alerting, dashboards, and service health; promote early instrumentation and SLI/SLO-based practices.
• Provide governance and strategic oversight for Azure DevOps, GitHub Enterprise, Jenkins, and related tooling; define guardrails for repos, branching, pipelines, build agents, and integrations.
• Partner on incident response, RCA, and post-mortems; improve detection, triage, rollback, recovery, and on-call readiness.
• Manage platforms via Infrastructure as Code; standardize configurations and operational practices; evaluate tools with an eye to capability, complexity, risk, and cost.
• Ensure auditability, access controls/reviews, and logging meet enterprise requirements; optimize platform spend without degrading reliability or developer experience.
• Convert technical information into business value and coordinate stakeholders across application, platform, and infrastructure teams.

Requirements

• Experience leading engineering teams in Observability/SRE/Platform/DevOps Tools.
• Hands-on background with observability platforms (e.g., Datadog, Splunk, New Relic, Grafana, OpenTelemetry).
• Experience operating/governing CI/CD and developer platforms (Azure DevOps, GitHub Enterprise, Jenkins).
• Strong understanding of cloud-native architectures (AWS and/or Azure).
• Infrastructure as Code experience ( e.g., Terraform, CloudFormation).
• Strong leadership, communication, and organizational skills.

Tech Stack

• AWS
• Azure
• Cloud
• Grafana
• Jenkins
• Splunk
• Terraform

Benefits

• Health Benefits: Comprehensive, multi-carrier program for medical, dental and vision benefits
• Retirement Benefits: 401(k) with match and an Employee Share Purchase Plan
• Wellbeing: Wellness platform with incentives, Headspace app subscription, Employee Assistance and Time-off Programs
• Short-and-Long Term Disability, Life and Accidental Death Insurance, Critical Illness, and Hospital Indemnity
• Family Benefits, including bonding and family care leaves, adoption and surrogacy benefits
• Health Savings, Health Care, Dependent Care and Commuter Spending Accounts
• Up to two days of paid leave each to participate in Employee Resource Groups and to volunteer with your charity of choice