Pre-screen, prepare and input all financial and various non-financial transactions by standard cut off times
Monitor and clear Workflow/Capture items within Service Level Agreements(SLA), and apply all quality control procedures
Reconciliation and settlement of daily trades, and daily deposits and cheque processes
Message all accounts where unusual actions have occurred
Audit Transactions, question procedures, suggest improvements to processes and give accurate feedback to team members to help reduce errors and ensure a high accuracy rate
Communicate effectively with both internal and external client groups
Work with Manager to update Desk Operating Procedures and other tasks as assigned.
Strong technical and analytical skills in running/debugging various applications and macros.
Requirements
Experience within Shareholder Services or similar multi-client mutual fund administration environment
Good working knowledge / experience in the financial services industry, specifically in Mutual fund and Segregated Funds administration
Sound knowledge of Mutual Fund and Segregated Fund taxation and compliance /regulation – including Registered Products
Demonstrated ability to work successfully in a fast-paced, high stress environment
Communicate effectively with both internal and external client groups
Sound technical and analytical skills in running/debugging various applications and macros including MS Office
Ability to work overtime/long hours especially around peak season (RRSP), month-end and year–end to support the team.
Benefits
A comprehensive Total Rewards Program including bonuses and flexible benefits
Competitive compensation
Opportunities to take on progressively greater accountabilities
Access to a variety of job opportunities across business
Flexible work/life balance options
Work in a dynamic, collaborative, progressive, and high-performing team