Aftermarket Solutions Consultant – Ground Engaging Tools

Role Overview

• Drive leadership through providing direct sales and marketing support to the wider ANZP region for the GET CAT Resource Industries Product line.
• Lead long term strategy development with dealers to achieve the GET parts segment business plans and increased POPS for ANZP parts products.
• Become the voice of the region to the product group and ensure Caterpillar and its dealers are equipped with the capability, knowledge, tools and direction to meet the business plan.
• Act as Subject Matter Expert in the marketing of GET Systems.
• Provide ongoing product support expertise to contribute to the achievement of the company’s vision and strategic plans.
• Consult with the product groups, districts and dealers in developing and implementing customer solutions designed to maximize product value and price.
• Act as a product and commercial support expert focusing on the GET product family in the Resource Industries.
• Provide extensive product services to Caterpillar dealers, product and channel groups, other enterprise partners and customers as required.
• Represent on issues related to the products and commercial performance in territory.

Requirements

• 3-5 years’ Experience in the GET product (Ground Engaging tools) sales / solutions
• Prior Field experience working with Dealers and or Customers.
• Previous experience delivering price realization targets, services growth initiatives, managing major accounts, launching new products, and NPI marketing recommendations.
• Customer Focus: Knowledge of the values and practices that align customer needs and satisfaction as primary considerations in all business decisions and ability to leverage that information in creating customized customer solutions.
• Industry Knowledge: Knowledge of GET products trends, directions, major issues, regulatory considerations, and trendsetters; ability to apply industry knowledge appropriately to diverse situations.
• Decision Making and Critical Thinking : Knowledge of the decision-making process and associated tools and techniques; ability to accurately analyse situations and reach productive decisions based on informed judgment.
• Effective Communications: Understanding of effective communication concepts, tools and techniques; ability to effectively transmit, receive, and accurately interpret ideas, information, and needs through the application of appropriate communication behaviours.
• Relationship Management: Knowledge of relationship management techniques; ability to establish and maintain healthy working relationships with clients, vendors, and peers.
• Business Development: Knowledge of business development tools, techniques and approaches; ability to explore and develop potential areas of business growth for the organization.
• Value Selling: Knowledge of the principles and practices for selling products, technology and services; ability to provide overall product/service 'value' and to differentiate support offerings that address clearly understood customer needs.

Benefits

• Health insurance
• Retirement plans
• Paid time off
• Professional development opportunities
• Extensive travel up to 50%